Last updated: October 19, 2024
This document constitutes a legally binding agreement made between you, whether acting individually or on behalf of an entity ("you"), Therapeutic Flow, doing business as Therapeutic Flow ("Therapeutic Flow," "we," "us," or "our"), regarding your access to and usage of https://therapeuticflow.ca/ website, along with any other media forms, media channels, mobile websites, or channels associated, linked, or otherwise connected to it (collectively referred to as the "Site").
By accessing the Site, you acknowledge that you have read, comprehended, and accepted all of these Terms of Service. If you do not agree with all these Terms of Service, you are expressly prohibited from using the Site, and you must cease use immediately.
The information provided on the Site is not intended for distribution to or use by any individual or entity in any jurisdiction or country where such distribution or use would contravene applicable laws or regulations, or where it would necessitate our registration within that jurisdiction or country. Consequently, individuals who opt to access the Site from different locations do so voluntarily and are entirely responsible for complying with any Applicable local laws.
1. General
Therapeutic Flow is a compassionate Brand for sensitive women struggling with chronic pain. Our Pain-Free FAB3 Process empowers you to explore self-healing as an alternative to persistent discomfort. We offer a holistic, empathetic approach to well-being, guiding you toward relief and renewal. Discover a life beyond pain with Therapeutic Flow, where self-healing becomes a reality, and embrace a future of comfort, vitality, and joy.
a. Updates and Modifications
Please be informed that we may periodically update the Terms of Service governing your experience with Therapeutic Flow. We recommend that you review these Terms of Service each time you access the Site to ensure your understanding of the terms and conditions currently in effect. Additionally, please take note that we retain the right to modify the format and content of the Site or temporarily suspend its operation for maintenance, content enhancements, user support, or any other valid reason, at our discretion.
b. Acceptance of Terms
Your access and usage of Therapeutic Flow indicate your agreement to these Terms of Service, the Privacy Policy, and any guidelines applicable on the Site at the time of access.
c. Authorized Usage and Limitations
We grant you authorization to use Therapeutic Flow for uses stated on the website. We kindly request that you refrain from actions that could disrupt the functionality or operation of the Site. Users are strictly prohibited from attempting to scan or test any vulnerabilities within the Site, its services, or software, or engage in activities that bypass security systems or introduce malware into the Site.
d. Rights and Permissions
By accessing Therapeutic Flow, you confirm that you possess all the necessary rights, including copyright, ancillary copyright, industrial property rights, and trademark rights, to use the content available on the Site.
e. Age Confirmation
You must be eighteen (18) years or older to access the Site. If you are under eighteen, you are not permitted to access the Site for any reason. Due to the age restrictions for using the Site, no information collected by the Site falls within the scope of the Child Online Privacy Protection Act (COPPA) and is not monitored accordingly.
2. Intellectual Property Right
Unless stated otherwise, Therapeutic Flow and its contents are our exclusive property. This includes all source code, databases, features, software, website designs, audio, video, text, images, and graphics on the Site (collectively referred to as the "Content"), as well as the trademarks, service marks, and logos within the Site. These elements are either owned or under our control or licensed to us.
They are safeguarded by copyright, trademark laws, various other intellectual property rights, and unfair competition laws in Quebec, Canada.
The Content and the Marks are made available on Therapeutic Flow "AS IS" for your information and personal use only. Unless explicitly allowed in these Terms of Service, no part of the Site, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise utilized for any commercial purpose without our explicit prior written consent.
3. Copyrights
a. Owner of Content
All content and materials available within our Services, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of Therapeutic Flow and are protected by applicable copyright and trademark law. All rights reserved.
b. Limited License
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the content and materials for personal, non-commercial purposes only. This license does not allow you to:
Modify, copy, reproduce, distribute, republish, upload, post, or transmit any of the content and materials in any form or by any means without prior written permission from Therapeutic Flow.
Use the content and materials for any commercial purpose or for any public display (commercial or non-commercial).
Attempt to decompile or reverse engineer any software contained on the Services.
Remove any copyright or other proprietary notations from the content and materials.
Transfer the content and materials to another person or "mirror" the materials on any other server.
c. DMCA Compliance
Therapeutic Flow complies with the provisions of the Digital Millennium Copyright Act ("DMCA"). If you believe that any content within our Services infringes your copyright, please provide us with a written notice that includes the following information:
A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest.
A description of the copyrighted work that you claim has been infringed.
A description of where the material that you claim is infringing is located within our Services.
Your address, telephone number, and email address.
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
4. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Quebec, Canada, without regard to its conflict of law principles.
5. Personal Information
Our Privacy Policy governs your submission of personal information through our coaching services, including but not limited to consultations, workshops, and any other interactions facilitated by Therapeutic Flow.
We are committed to protecting your privacy and handling your personal information with care. Please review our Privacy Policy to understand how we collect, use, and disclose your personal information in the context of our coaching services. By accessing or using our coaching services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
6. Errors, Inaccuracies, And Omissions
Occasionally, information on our site or within our Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information within our Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information within our Service or on any related website, including, but not limited to, pricing information, except as required by law. No specific update or refresh date within our Service or any related website should be taken to indicate that all information has been modified or updated.
7. Prohibited Uses
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the Site or its content for the following:
a. Any unlawful purpose
b. Soliciting others to perform or participate in any unlawful acts
c. Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances
d. Infringing upon or violating our intellectual property rights or the intellectual property rights of others
e. Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
f. Submitting false or misleading information
g. Uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our Services, any related website, other websites, or the Internet
h. Collecting or tracking the personal information of others
i. Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping
j. Any obscene or immoral purpose
k. Interfering with or circumventing the security features of our Service
We reserve the right to terminate your use of our Services for violating any of the prohibited uses.
8. Dispute Resolution
Any disputes, demands, claims, or causes of action (including the interpretation and scope of this clause) between you and Therapeutic Flow, or their successors or assigns, shall be exclusively settled through binding and confidential arbitration.
Arbitration shall be subject to the Arbitration Act, 1991, SO 1991, unless superseded by the applicable laws of Quebec. The arbitration shall be conducted before one arbitrator with substantial experience in resolving commercial contract disputes and duly certified by the Canadian Arbitration Association. As modified by these Terms of Service, and unless otherwise agreed upon by the parties in writing, the arbitration shall be conducted pursuant to the National Arbitration Rules of the ADR Institute of Canada, Inc., in the English language. The decision of the arbitrator(s) shall be conclusively deemed to determine the rights and liabilities between the parties to the arbitration in respect of the matter in dispute. There shall be no appeal from the award of the arbitrator made in accordance with the provisions of this section.
9. Waiver
The failure by Therapeutic Flow to enforce any right or provision of these Terms of Service will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision of these Terms of Service will be effective only if in writing and signed by a duly authorized representative of Therapeutic Flow. Except as expressly set forth in these Terms of Service, the exercise by either party of any of its remedies under these Terms of Service will be without prejudice to its other remedies under these Terms of Service or otherwise.
10. Disclaimer, And Limitations Of Liability
THE THERAPEUTIC FLOW SERVICE, INCLUDING ALL CONTENT, SOFTWARE, FEATURES, AND FUNCTIONALITIES ASSOCIATED WITH IT, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS AND WITHOUT ANY WARRANTY. THERAPEUTIC FLOW DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE THERAPEUTIC FLOW SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. THERAPEUTIC FLOW SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF THIS WEBSITE.
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAWS, IN NO EVENT SHALL THERAPEUTIC FLOW, ITS SUBSIDIARIES, OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE, JOINTLY OR SEVERALLY, FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS OF SERVICE SHALL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU.
11. Indemnification
You agree to indemnify, defend, and hold harmless Therapeutic Flow, its subsidiaries, affiliates, shareholders, directors, officers, employees, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your (or anyone using your account’s) violation of these Terms of Service, your use of our website and coaching services, or your violation of any rights of another.
Therapeutic Flow reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Therapeutic Flow in asserting any available defenses.
12. Miscellaneous
a. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Therapeutic Flow regarding your use of our website and coaching services.
b. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
13. Revisions
Therapeutic Flow reserves the right to modify or update these Terms of Service at any time, at our sole discretion. Any changes will be effective immediately upon posting the revised Terms of Service on our website. It is your responsibility to review these Terms of Service periodically for updates or changes. Your continued use of our website and coaching services following the posting of any changes constitutes acceptance of those changes.
If we make material changes to these Terms of Service, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. If you do not agree to the modified terms, you must discontinue your use of our website and coaching services.
14. Customer Support
For any inquiries, assistance, or communication related to Therapeutic Flow, you can reach us through the following means:
Customer Support Email: [email protected]